News
SUN
28
FEB
2021
Fee Update
All of you should have received your fee update by now with details of the 3% fee increase, delayed from January 1st 2021, along with covering letter giving you some details why. Hopefully all of you should have been seen by now, and some are already on their next six monthly checkups and scaling. We have tried, in some cases many times, to contactWED
13
JAN
2021
We are vaccinated!
After an offer at very little notice, to get vaccinated with the Pfizer BioNTech vaccine,(we only had the appointment confirmed at 5.43pm last night), I took the staff this afternoon to Christ`s Hospital, Horsham, to a mass vaccination centre set up there. We were all vaccinated by 1.20pm, and had to rest for 15 minutes to ensure no side effects. VWED
13
JAN
2021
Travel fine for dental Treatment
Just a general reminder. Please remeber although the Government has asked everyone to stay at home where possible, Travel for Dental and Medical appointments and treatment is one of the four reasons you are allowed to travel as far as is necessary. Please don`t feel you cannot attend because you are not allowed. YOU ARE! We are open and our cross iTUE
12
JAN
2021
Tree removal
The willow tree next door is finally being removed on the 25th and 26th January 2021. It`s removal will stop the car park filling with leaves, stop the overhanging branches trying to scratch cars, and stop the car park turning into a small lake, when the leaves and roots block the car park soakaway. I will not be sorry to see it go. Please don`t paTHU
07
JAN
2021
We are eligible for the Vaccine!
We just heard today from the British Dental Association and the General Dental Council, that we have been noticed, and that all Dentists and ancillary staff are classed as frontline workers, meaning we are a priority group to receive the vaccine! Hopefully in the next few weeks, we might receive one of the two available. We should also hopefuMON
04
JAN
2021
Still open even in Lockdown!
Just to reassure everyone, the practice is an essential business and we are all classed as key workers. Please come to your appointments as normal. We can carry out all treatments and are running as normal. We have also almost finished contacting everyone, and making them appointments. We are running reports to ensure we contact everyone, but if yoWED
23
DEC
2020
Tier 4
As of Boxing day, we move into tier 4 as I am sure you will all be aware. As Christmas restrictions made Christmas day the only day we could visit another family, the increased risk of mixing is minimal. We are also expecting an increased surge of infections due to the new coronavirus strain. Our current cross infection controls and new standWED
16
DEC
2020
Christmas opening and Emergencies
We are staying open until midday on the 24th December to deal with last minute problems before the big day. We are then shut, and will re open at 9am on the 4th January 2021. During this time, there will be an emergency service available between 9am and 5pm daily, run by myself, as the current emergency group Arundencare was suspended duringTUE
15
DEC
2020
With Christmas approaching
With Christmas approaching, and many people going into a `bubble` with family, we have decided that, if you go to a Tier 3 area, or have family from a Tier 3 area, we would like to postpone appointments for 10 days after you last see them. There is a new mutation of Coronavirus in London and Kent, which appears to be more easily transmitted,SUN
01
NOV
2020
We are staying open!
Just to reassure you all, we are not closing in this lockdown as we are an essential medical service. We have all the PPE we need to stay open, and other supplies required. Please attend for any appointments you have, and we will see you to carry out any treatments you need. You will all be very safe with our one in, one out policy, our cleaning reTHU
29
OCT
2020
Take a photo
If you have any problems like a lost filling, lost crown or something in your mouth that worries or concerns you, please take a photo of it with a smart phone, and send it to info@knightsdentalsurgery.co.uk . If you include your name and phone number, and a brief description of the problem, it can allow me to see what the matter is and in many caseSUN
18
OCT
2020
Scale but no polish
Our hygienists are now working hard trying to get everyone in the system. and treat people as well as we can in the current circumstances. This is generally handscaling and oral hygiene instruction and advice. We are not going to use ultrasonic scalers until the current pandemic risk level drops to 2, preferably 1. This is because they create an aeMON
05
OCT
2020
Latest Update
We are all working flat out to see as many people in a day as we can. I am seeing between 3 and 5 people a morning normally, mainly carrying out fillings and root fillings, and between 9 and 14 exams in an afternoon. Sometimes it is Exams all day in which case, the best I have managed to date is 23. This is running at about 55-60% of normal, due toWED
05
AUG
2020
Work update
Just an update on the practice. Penny will be returning to work on the 17th August and will increase our hygiene visit capacity to approximately 70% of normal. This will help with the backlog of treatment outstanding and allow more patients to receive treatment sooner. We are trying our very best to see people as soon as we can, so please be patienTHU
25
JUN
2020
Mask Fit test
We had our fit test today and have successfully shown that the two mask styles we have, FFP2 and FFP3, fit well and create a good seal against Covid 19.These are the mask style you have seen on television in Covid 19 wards in intensive care. What this means is that we can successfully start treating people again using high speed handpieces where neMON
22
JUN
2020
Open for a week
We have been open now for a week and are getting on quite well at the moment. We are getting used to the `new normal` but it is slower than it used to be. Please be aware we are doing our best but we won`t be able to see people as quickly as we used to. Cross infection measures have been increased to meet guidelines and it is all taking us a lot loMON
15
JUN
2020
Reopen tomorrow
We are just finishing the final bits, ensuring everyone knows what we are doing and having a run through of procedures. Entry to the practice will have to be by appointment only, and we have started booking people in who have had problems. I am still awaiting fit testing and a good supply of masks, but I knew we wouldn`t be carrying out treatmentsTHU
11
JUN
2020
Almost there
We have been working hard getting the practice ready to restart. All our operating procedures have been reviewed and re arranged, to maximise safety for all our patients and staff. We have a little more work to get done, including the fitting of an air evacuation system in each surgery, to remove any contaminants to increase safety, and get the surWED
03
JUN
2020
What we have been doing
We are working hard to get ready to open as soon as we can. Initially as mentioned before, we will be limited in what we can do. Things will look different when you attend and the patient journey will be changed. Please see the previous news item. Both surgeries have been stripped out to minimise anything on the surfaces, and removing soft furnishTUE
02
JUN
2020
Will not be opening until at least the 15th June
I am still preparing the practice to open, and if any of you have passed the practice you will see workmen present. I have many policies and procedures to put in place that I am still working on and we have to train the staff in procedure as well and make sure we are safe. Initially, all patients booked in will be the ones who have had problems soFRI
29
MAY
2020
When we reopen
We were very surprised yesterday to hear that dental surgeries were going to be allowed to open on the 8th June. We had no pre warning at all and the first I heard of it was from my next door neighbour! We had heard a rumour it would be the 15th but nothing more was said. We are as I write this, stripping the surgeries out of all picTHU
07
MAY
2020
When we reopen. How it will probably be when you attend the surgery
As of yet, there is no firm date for us to reopen. I currently have remote access to the server at work, and I have arranged for all calls to the practice to be re routed to my emergency mobile phone. You can contact me every day 9am to 5pm for advice and help, either by ringing the practice number, or ringing the mobile phone direct with the numbeMON
20
APR
2020
Urgent Dental Care Centres
There are now more than 160 centres running in England at the moment, offering some care for urgent dental treatment. This equates to a maximum of only 1300 patient visits a day, and are only for the most urgent dental cases, where antibiotics, analgesics and advice are no longer enough, or are not working. This means it is only for people with sevFRI
10
APR
2020
Helpful tip and hints and latest news
I am still on call every day 9am to 5pm every day including weekends and bank holidays. I am available to give advice and answer problems as best as I can.The number is 07551 182937. We are still awaiting the setup of the Urgent Dental Care Centres which are being held up by a shortage of PPE which is needed to keep everyone safe. Access wiSAT
04
APR
2020
Severe pain or swelling only new update
As of Yesterday, 2nd April 2020, Sarah Harley, the Chief Dental Officer has told us, that we must avoid all face to face contacts with patients. This is to avoid onward transmission of infections. We are still, at time of writing, awaiting local Dental Urgent care centres to be set up. The idea is that dentists will man these, and provide urgent trSUN
22
MAR
2020
Closed for all but emergencies
With Immediate effect, all routine dental treatment will cease. We have been advised by the chief Dental Officer for England, and the British Dental Association, that we must adopt new protocols for the care and safety of our patients and staff. Many other practices have done and are doing this now as well. Social distancing and the number of patiFRI
20
MAR
2020
Covid 19 and emergency treatment
If you are diagnosed with Covid 19(the disease caused by Coronavirus), and you have urgent need of dental treatment, please contact the local emergency team direct. These are the `Surrey and Sussex Emergency Dental Team`. Their phone number is 0344 225 3861. For out of hours advice please ring 0844 967 0069. You can e mail them on phe.sshpu@nFRI
20
MAR
2020
Coronavirus/Covid 19
If you are going to attend the practice for emergencies or routine treatment, please visit the following website first. www.nhs.uk/conditions/coronavirus-covid-19/ for the latest updates. These are the latest(as of today) recommendations. If any apply, please do not attend the practice and call 111. If you have been given the all clear, you will beTHU
19
MAR
2020
Details of Coranavirus /Covid 19 and the practice
We are currently open and working as normal. We have reasonable supplies of personal protective equipment to help keep our clinical staff safe, and allow us to stay open.Many of the supplies come from China, so obviously this situation could change, dependant on how long this epidemic lasts. We are awaiting information from the Chief Dental OfficerTUE
24
DEC
2019
Christmas opening and Emergency cover
The practice will be closing on the 24th December at 12pm and reopening at 9.00am on the 2nd January 2020. The on call Arun Dencare dentist will cover out of hours emergencies between 12pm and 8pm on the 24th afternoon, and 9am until 8pm on the 25th and 26th December. On the 27th December, and on the 30th & 3TUE
14
AUG
2018
Denplan Excel Accreditation
After a long four hour practice inspection, I am pleased to say we passed our Excel Accrediation inspection with flying colours. We were above the average score in all catergories of inspection, markedly so in some, after covering Radiology, Infection control, standard of record keeping, confidentiality and many more, as well as ensuring that we arWED
01
AUG
2018
New Hygienist
Cindy Peters has started working at the practice on Wednesday mornings but will be working all day from the beginning of September. This should mgive us an extra 5 appointments a week, to reduce waiting time. She used to be a Nurse at the Practice, but qualified in 2018 with a first class honours degree in Hygiene and Dental Therapy.WED
10
MAY
2017
Rotary 10K
My two eldest children Katherine and Daniel are running in the 10K to raise money for Bognor Lions Club. Many thanks to everyone who has sponsored them so far. Please feel free to sponsor them for any amount before the 21st of May. Literally any amount sponsored will help.TUE
09
MAY
2017
Lions Easter Raffle
We managed to raise a grand sum of £267.90 for Bognor Regis Lions Club, helping with the Easter Raffle for a large chocolate bunny. Many thanks to everyone who took part!WED
01
MAR
2017
Clinipads
Due to increasing compliance legislation, and the need to stop producing reams of paper, we are using clinipads at the practice. The are small tablets about the size of a standard I pad, so we can obtain signatures every time we check medical histories, get an NHS form signed or when completing a treatment plan. This will hopefully streamline our oFRI
24
FEB
2017
New Flat roof
We have just had a new flat roof fitted on the extension of the practice. The old one was over 25 years old and had lasted well. We hope you didn`t have to much disturbance and noise when the work was done, but we should be watertight for another 25 years!FRI
23
DEC
2016
Christmas opening times and emergencies
The practice will be closing on the 23rd December at 12pm and reopening at 9am on the 3rd January 2017. The on call Arun Dencare dentist will cover out of hours emergencies between 9am and 8pm from the 24th afternoon until 8pm on the 27th December On the 28th December until the 30th December between 9am and 5pm, you will be able to contacMON
12
DEC
2016
Denplal Excel Reaccreditation
We had our three hour inspection today covering all relevant legislation and procedures and I am pleased to say we passed again! We are all very proud of maintaining our status as Excel accredited showing we are serious about best practice. We will be having our tri annual patient survey, probably in early March. If you are asked to fill in aTHU
30
APR
2015
Family and Friends Test
We have had our first returns on this for our younger patients and we have a 96% rating for extremely likely or likely to recommend us to family or friends with 4% neither likely or unlikely, but with 88% extremely likely to recommend us. We must be doing something right and thank you for your confidence in us.WED
01
APR
2015
Closing times over Easter
We will be closed from 5pm on Thursday 2nd April until 9am on Tuesday 7th April. Emergency cover will be via our own on call system Arun Dencare and details will be on the answerphone as usual.TUE
31
MAR
2015
Easter Eggs
We have managed to sell every square on our Easter egg and the winner has been drawn and notified. This should have raised over £176 to help Bognor Lions Club help local people in need. Many thanks to everyone who bought a square!THU
05
MAR
2015
Over the 1000 mark!
We have carried out well over a thousand Previser assessments to date so most if not all Denplan patients should have had one by now. This helps you by letting you know whay state your mouth currently is in, and what future risks regarding the health of your mouth, you may face. Everyone to date has found this a very useful extra to their dental caWED
28
JAN
2015
New Chairs in the waiting room.
We have replaced the two small upright chairs either side of the fireplace by two upright easy chairs with arms. These have a high back and are sufficiently high to make getting in and out of them much easier. We hope you like them!MON
26
JAN
2015
Kings College survey
We are one of several practices that have been selected to ask our patients for their views on the new Deppa/Previser assessments we have been carrying out. It will be completely anonymous and is intended to see how patients feels about the assessments and if they feel they are gaining anything from them. It is completely voluntary as to whether yoTUE
23
DEC
2014
Christmas emergency arrangements
The practice closes tomorrow at 12 until the 2nd of January. On the 29th, 30th and 31st of December, between the hours of 9am and 5pm, Dr Knights will be available by ringing 07707953986. He will deal with cases that require urgent attention or severe pain, and will reopen the surgery if required. He will not be able to book or cancel appointmWED
12
NOV
2014
Cross Infection
With the news of a blood borne virus possibly passed on by a Dentist in Nottingham, and 22000 NHS patients being contacted, I would like to reassure all my patients that this will not happen here. We have scrupulous cross infection control procedures in place with everything sterilised and tracked or used once and thrown. All the clinical staff haTUE
11
NOV
2014
Previser
We have gone through the 900th Previser Examination barrier. Patients are still pleased with the results, helping us to help them to better oral health, and showing them where improvements may be made. There are now very few patients who haven`t yet had a Previser assessment, and we are just starting to carry out the second assessments for patientsSUN
02
NOV
2014
new lighting
We have changed the lights in the waiting room to LED ones.This means they look better and sit flush with the ceiling, but more importantly, give a better instant light so the room looks brighter and lighter. This will help when you read magazines and avoids having any dark corners. We hope you like the improvement.FRI
03
OCT
2014
Previser
We have now carried out over 800 Previser Exams to date. All our patients so far have been pretty enthusiastic about them and the detail it gives them about the condition of their mouth and any future risks they may face. There have been approximately 28000 Previsers carried out to date by Denplans 3000 Denplan Excel accredited Dentists. At this raTUE
16
SEP
2014
New patient toilet
The patient toilet has been given a much needed makeover at last. It is now all touch free with handsfree taps, soap and paper dispenser. The floor has non slip tiles added. We have also designed it to be as user friendly to the less able as we can.We hope you agree that it looks good and we intend to add a photo to the website in the near future.TUE
02
SEP
2014
Previser
We have now carried out over 700 Previser assessments to date! Everyone who has had one has been pleased to receive so much information on their mouth, and what their risks are for the future. This is hopefully improving their oral health and helping them keep their mouths healthier.TUE
15
APR
2014
Oral Health Scores
We are well on our way to carrying out an assessment on approximately one fifth of our Denplan patients to date. The assessments have been well received and seen as a great improvement on the old oral health score. Patients like knowing what the numbers mean on the report, with a few lines describing what each score is, and the risk assessment on DMON
14
APR
2014
Lions Easter Egg Draw
This was carried out today and raised £131 for local charitable causes. Thankyou to everyone who bought a ticket. I am sure the lucky gentleman who won it won`t eat it all at once!TUE
04
MAR
2014
Jackie qualified
Our newest Dental Nurse Jackie Hodgson has qualified having completed all her exams and assessments so congratulations to her for all her hard work. She will soon be registered with the General Dental Council and is proving her vale to the team!MON
03
MAR
2014
New Air conditioning
The air conditioning in surgery 1 has been replaced with the latest model so the surgery is kept at a better working temperature all the time. The unit is more powerful and better at maintaining a nice working environment. We hope you notice the difference. (whisper quiet too!)THU
20
FEB
2014
Chocolate Easter Egg
We are once more supporting my Lions club to help local charities by selling squares at £1 each to win a whole kilo of Belgian chocolate. Please remeber to pay your £1 as you have to be in it to win it!TUE
24
DEC
2013
Christmas closing times
We are now closed for Christmas and will reopen on the 2nd January at 9am. If you have a problem, please ring the practice for emergency contact details on the answerphoneWED
20
NOV
2013
New oral health scores
We are beginning to roll them out, carrying them out whenever we have time, and booking most people in for theirs at their next appointment. Reactions so far have been very favourable, with everyone liking the idea of an improved oral health score, and an idea of risk in the four key areas of gum health, caries, oral cancer and tooth wear.TUE
19
NOV
2013
Kim Harrison leaving
Kim Harrison is leaving the practice after 13 years due to ill health. She has been trying hard to get her problems sorted but has decided to call it a day. Everyone here wishes her well for the future and she will be sadly missed. Jackie will be taking over her duties on a permanent basis.FRI
20
SEP
2013
Denplan Previser
We are going to start using our Previser Assessment tool on patients in the immediate future. What this means is that all Patients will be assessed on various features of their oral health, some from the clinical examination and some from a lifestyle history exam. This will allow us to give you a Risk report on Gum Disease, Tooth Decay,FRI
20
SEP
2013
Denplan Excel Reaccreditation
It is with great delight to let you know that after a 3 hour, very thorough examination of the practice and how it works, and all our policies and protocols, that my Accreditation with Denplan via it`s excel programme has been renewed. This means that I have been checked and meet all guidelines for running a Dental surgery to meet best practice. IMON
03
JUN
2013
New Reception
Hopefully you will agree with us that our new reception area has the `wow` factor! We closed for half term on the 24th May and the reception area was gutted. We have new flooring, new cabinetry and a new desk, which improved the look and style, making the area roomier and easier to negotiate. Pictures will be changed on the website very soon allowiFRI
24
MAY
2013
CQC inspection
We had a suprise routine CQC inspection today and I am pleased to say we passed with flying colours, passing all the standards that were inspected. Its nice to know we are maintaining standards of practice and patient safety. Well done staff!MON
08
OCT
2012
Redecoration
We have virtually finished the redecoration of the corridor. New lighting was put in first in reception and in the corridor. The cupboards are gone and walls painted. We have a hand rail to help the less able and a new wood floor has been put in, making the practice lighter and brighter. We hope you agree!MON
02
JUL
2012
New Nurse
We have a welcome new addition to the team. Jackie Hodgson is joining as a new part time nurse. She has started training and is getting up to speed nicely. She is due to start her course work in November. Please bear with us as it will take a little time for her to learn all the ropes.WED
07
MAR
2012
CQC Inspection
On Monday 12th March 2012 we were one of the first practices in the area to be inspected by the Care Quality Commision. After an over 3 hour inspection, we were told that we had passed and that all was in order. We can now say we are CQC inspected and fully compliant with no issues to address. Independant verification that we are all doing aMON
27
FEB
2012
Denplan Excel Re accreditation
We had our 18monthly re accreditation on Friday 17th February 2012 and the practice passed with flying colours! We had a perefct score in nearly every catergory and had only a few minor items mentioned. It`s really nice to have independant inspections to show we are on the right track and doing everything as well as we can for you our patients.THU
15
DEC
2011
Closing over Christmas
The practice will be closed from 4pm on Friday 23rd December 2011 until 9am on Tuesday 3rd January 2012. Emergency details are on the practice answerphone and front and back of the building. Ring Arun Dencare our emergency Rota system between 9am and 9pm if you have an urgent emergency, and the on call dentist will get back to you. They cannot carrWED
14
DEC
2011
Digital x rays
We have been using the new Durr Vista Vision digital phosphor plates with great success for over the last two months now. They produce rapid images within a minute of amazing detail. Contrast and light/dark are easily controlled as is immediate filing in the correct record. Areas of images can be magnified at will. This is going to be a great diagnWED
06
JUL
2011
New Advert
This is a copy of our new advert in the Sussex Views July magazine. As you can see it gives you a 25% discount on our new patient exams until the end of December 2011. Well worth having. Look out for it in the magazine or print this out and bring it with you at your appointment when you have booked it.MON
21
MAR
2011